As a core member of the product management team, this technical business analyst position involves working closely with the product directors, business and software development teams to identify and define requirements to meet internal and external client expectations.Applicants must have experience analyzing and documenting software requirements as well as knowledge of databases, service level software and APIs.Main Responsibilities• Translate high level objectives provided by Software Product Management and external clients into testable, measurable functional specifications• Research and document functional requirements, integrating multiple sources• Take software product feature ownership and manage full life cycle of the requirement• Produce and maintain product backlog and participate in or drive sprint planning where appropriate• Analyze and document user workflows• Develop use cases, demonstrating how each class of user interacts with each system function• Assist with the prioritization of initial feature development and ongoing change requests• Ensure application interfaces address human factor design considerations• Assist the Quality Assurance group with execution of systematic and ad-hoc test cases. Log failures so that QA Analysts may follow up to ensure resolution• Manage/update/communicate evolving requirements documents through complete project life cycle• Ability to communicate and coordinate effectively with all levels of leadership including Clients, Product Management, Development, UX, QA, and SupportRequirements• 2 years’ experience in a Business Analyst role working specifically with enterprise software products• Expert knowledge of the Software Development and/or Product Development life-cycle• Must possess excellent written and interpersonal communication skills and be able to effectively communicate across all levels of the organization• Experience in requirement management, including requirements gathering, analysis, and specification documentation• Ability to assume intellectual ownership and possess strong attention to details and commitment to delivering quality product• Ability to work effectively with cross-functional teams and synthesize cross-functional input in a team/collaborative environment• Database and service level API experience is requiredDesired Experience or Knowledge• Database and service level API• Agile/SCRUM software development and web product design• Order processing, accounting, ecommerce, web communications, content management